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Website down?

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AVATAR OF KEVIN
(@spiritwarrior)
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Just today I noticed that the website on PC isn't loading properly for me. I have tried 3 different browsers, restarted and cleared my cache. It was never a problem before today. I also had someone else try to load the website from a different state.

The mobile website works fine. Whoever is managing her website on the CMS should probably restore the web files from a backup.

I have attached photos of what the website looks like on Brave browser, chrome and edge.

 

17263728796048217516371194375878
17263729399087168685964682180692
1726372966383104979410471066101
 
Posted : 14/09/2024 8:04 pm
krosspaths reacted
AVATAR OF DAVID
(@1940)
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FYI I  have noticed over the last week or so that the pages take a little time to load. Maybe it's my connection and not the actual site.

 
Posted : 14/09/2024 8:40 pm
AVATAR OF JOEL
 Joel
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Same for me! Since yesterday all I get when I try to enter the website on my laptop is I get a blank white page. 

 
Posted : 15/09/2024 12:52 am
AVATAR OF KROSSPATHS
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@spiritwarrior So glad I read this. I thought it was just me. I have signed on with 4 different browsers. I’m not tech savvy and have been trying to see if my computer is inadvertently blocking her.  At least we can use the phone.

 
Posted : 15/09/2024 6:28 am
AVATAR OF KEVIN
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Posted by: @1940

FYI I  have noticed over the last week or so that the pages take a little time to load. Maybe it's my connection and not the actual site.

Hi David, 

It's definitely not your connection. It is the site. Hopefully someone sees this and contacts EA Or her admin

 

 
Posted : 15/09/2024 6:33 am
David reacted
AVATAR OF KEVIN
(@spiritwarrior)
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Posted by: @krosspaths

@spiritwarrior So glad I read this. I thought it was just me. I have signed on with 4 different browsers. I’m not tech savvy and have been trying to see if my computer is inadvertently blocking her.  At least we can use the phone.

I got a new vpn connection and I thought the vpn was blocking her. I of course disabled it and it didn't work plus the vpn is running on my phone too and the website works on mobile. So it's not the vpn. 

 

Someone messed up when updating the site. 

 

 
Posted : 15/09/2024 6:35 am
David reacted
AVATAR OF KEVIN
(@spiritwarrior)
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Posted by: @miang

Same for me! Since yesterday all I get when I try to enter the website on my laptop is I get a blank white page. 

It's not actually a white blank page. It's all there but the formatting is off so it goes down the page. Back in the old html days this would happen if someone missed a style tag or didn't close out a tag like the body

 

 
Posted : 15/09/2024 6:38 am
David reacted
AVATAR OF TRISH SIMONE
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IMG 5878

I tried to get the Zoom link for the coaching call at 1pm PST today and the website is down on mobile and web as well. “My events” aren’t showing any links. It’s 1:25pm and I’ve tried restarting everything to get the link with no success. 

 
Posted : 15/09/2024 12:26 pm
BEB21939F6A5A1E3B48FAA2D5EED358A?S=110&D=MONSTERID&R=G
(@Anonymous)
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@spiritwarrior I know EA has mentioned a few times they are updating the site. Organizing the forum for EA & adding a loyalty thing for us. So very likely just updates. Not attacks or anything, IMO.

 
Posted : 15/09/2024 12:29 pm
Kevin reacted
AVATAR OF SPARKLESVII23
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Videos don’t work as well, infinite loading screen 

 
Posted : 15/09/2024 3:59 pm
AVATAR OF KEVIN
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Website looks good now. no need to clear cache. 

 
Posted : 15/09/2024 6:56 pm
Arkie M. and David reacted
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@spiritwarrior We apologize for the glitch that was preventing you from accessing the website properly. Our development team is working on major updates to the website but it should be fixed by now. Please let us know if you still having issues accessing the website. 

 
Posted : 16/09/2024 4:33 am